Digital Adoption technology can be useful in the total experience of a user. Two sides of the experience coin are CX & EX. Customer Experience and Employee Experience are differentiators that Companies can leverage as a major competitive advantage. If you are in the realm of CX, you most likely have a SaaS platform or technology that you are providing for your end users/customers.
See HowCustomer & User Experience comes down to user friction. Friction is measured by how easy it is for your end users to understand, engage and adopt to your SaaS.
Ziplyne’s Digital Adoption Platform delivers exceptional experiences across your enterprise technologies so that you can recognize the real business value.
See Features OverviewUsed by product teams, L&D, Training, HR, and IT teams to create, manage and deliver powerful in-app guides/training to desired audiences.
Searchable Player that sits on top of the underlying SaaS software to navigate, engage and help end users. Used by end users within an organization to playback the in-app guides/training that have been created by SMEs.
Admin Dashboard that controls, manages and optimizes the Ziplyne deployment for a Company. Get your analytics, customization, go-live functions through this interface.
You spent all this investment on your Enterprise Employee Software, now you have to justify ROI but your end users are not adopting it.
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