Ziplyne's Product

Digital Adoption Platforms can be powerful enablers of both Customer Experience and Employee Experience, streamlining the onboarding process and driving better total user adoption. When your users can easily onboard to your company’s software suite and adopt new platforms, it becomes a competitive advantage.

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Why We Exist

By 2025, 70% of organizations will use digital adoption solutions across the entire technology stack to overcome still insufficient application UX. Yet, BCG recently estimated that 70% of digital transformations fail to meet their goals. Ziplyne ensures your DAP solution doesn't become another time-and money-suck:

Drive in-app guidance for your employees

Onboard new employees and new software with less training time & expense than ever before

Product Features for User Experience

Ziplyne’s Digital Adoption Platform delivers exceptional experiences across your enterprise technologies so that you can recognize the real business value.

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Create &
Deploy Guides and Modals

Customization of Your Popup

Create Tooltips and Pulses

Guide Analytics for Usage

Ziplyne's Platform

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Platform Features

In-app guides (Zips)

Give your end users self-service with step-by-step help guides accessible to them in real time.

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Tooltips/Pulses

Provide in-application tooltips that sit on specific fields. The content can be customized per role, permission, or language within Coupa.

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Modals

Alert, Notify, and Educate your users in Coupa instead of email.

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Shareables

You are currently missing all the experience data related to Coupa processes.

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Content Links

Bring in all your existing help and training content directly inside Coupa.

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Validations

Pro-actively catch errors in the business process and provide end users with the right guidance/information to correct their mistakes.

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Analytics

You are currently missing all the experience data related to Coupa processes.

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Features Overview

Tagging elements

No coding or developer work required. Tagging elements is a simple process.

Customizing in Rich text Editor

Include pictures, videos and links and other rich text for contextual user experience.

Creating ZipFlows

ZipFlows is connecting two Zips.

Cloning of Zips

A Zip can be cloned/moved to a different environment without having to involve a developer.

Alias

Some apps use dynamic URLs and parameters in their path structure, i.e users could have different URLs for the same tab.

Creating Pulses and Tooltips

Communicate new feature releases- feature discovery, Product updates, etc.

Triggers

Triggers are used for easy and smooth flow of the Zip without too many clicks on the popup.

Player Widget

Sleek Widget that sits on top of any application.

Customized experience for users

Customize the Widget as per user experience and match the colours to your application or brand colours.

Edit Zip status

Zips can be made live/draft/test from dashboard.

Zip Analytics

Track the Zip performance of Zips and understand where the users might need help with the business processes.

Modal Manager and it’s analytics

A free floating popup that can be created and displayed on applications for any announcement or any kind of information that user requires.

Zip Migration

Bulk migration of Zips from domain to domain and environment to environment directly from dashboard.

Creating Simple Experiences

Some apps use dynamic URLs and parameters in their path structure, i.e users could have different URLs for the same tab.

Add Content

Ease of adding content to Zips at one go.

Integration of third party apps

Apps like Jira, Microsoft Teams , ZenDesk can be integrated.

Adding Content Links

Any type of content such as PDFs, Videos, Weblinks can be added into the list of Zips.

Zip Monitor

Zip monitor will watch your Zips development 24/7 and will inform if there is any breakage in the process.

Popup and Theme Customizations

Customize the look and feel of the guides/Zips.

Shareable Zips

Generate shareable Zips to help users on the spot via shareable links.

User Groups

To target a specified section of users , User groups are created so that only those are added will be able to view the Zips.

Dive In-App Guidance For Your Employees

You spent all this investment on your Enterprise Employee Software, now you have to justify ROI but your end users are not adopting it.

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Your team will use our Ziplyne Creator to create step-by-step in app guides & training for your end-users.

Your IT Team will embed a javascript snippet of code into the core of your Enterprise applications or Deploy a centralized Browser extension.

Your team will makes the Guides go live and you are now ready to engage with your end-users.

What is DAP?

"By 2025, 70% of organizations will use digital adoption solutions across the entire technology stack to overcome still insufficient application user experiences."