Ziplyne at Johns Hopkins Your Digital Guide and Automation Partner
Ziplyne is here to make your daily work easier at Johns Hopkins. Whether you’re navigating a complex system for the first time, automating routine tasks, or streamlining key processes, Ziplyne helps you do it with confidence and speed.
Digital Adoption Platform (DAP) simplifies user experience and enhances technology adoption.
It provides in-app guidance, real-time support, and personalized training to help users navigate digital tools efficiently.
DAPs boost productivity, reduce onboarding time, and increase user retention with step-by-step instructions,
interactive walkthroughs, and contextual help within the application.
✔ In-app Guidance
✔ Interactive Walkthroughs
✔ Contextual Help
✔ Personalized Training
✔ Increased Productivity
✔ Reduced Onboarding Time
Understanding Digital Adoption Platforms (DAP)
Digital Adoption Platform (DAP)is a software solution that simplifies User Experience and enhances Technology Adoption.
It provides in-app guidance, real-time support, and personalized training to help users navigate digital tools efficiently. DAPs boost productivity, reduce onboarding time, and increase user retention with step-by-step instructions, interactive walkthroughs, and contextual help within the application.
In-app Guidance
Interactive Walkthroughs
Contextual Help
Personalized Training
Increased Productivity
Reduced Onboarding Time
From Incubation to Innovation
Ziplyne was incubated at Johns Hopkins University’s entrepreneurial
ecosystem — built, mentored, and scaled to simplify enterprise software
adoption.
What began as a student startup evolved into a global platform enabling
organizations to accelerate onboarding, automate testing, and measure
adoption across applications — all born from Hopkins innovation.
🎓 Incubated at Johns Hopkins
🌍 Trusted by Enterprises Worldwide
💡 Empowering Digital Transformation
Measurable Impact Across Enterprises
Empowering organizations to adopt faster, automate smarter, and transform
continuously.
From IT to HR to Procurement — Ziplyne empowers each department to simplify, automate, and accelerate work.
IT & Systems
Streamline deployments, manage updates, and test releases automatically with zero disruption.
HR & Onboarding
Deliver personalized onboarding inside Workday, SuccessFactors, or Oracle HCM.
Procurement & Finance
Ensure policy compliance, speed approvals, and validate changes in Coupa, Ariba, or NetSuite.
Operations & Support
Guide users in real time, resolve issues faster, and track engagement metrics across your ecosystem.
Applications Supported by Ziplyne
Empowering Johns Hopkins users across enterprise systems with real-time guidance and automation.
SAP
OMT
TimesheetX
SuccessFactors
ARMS
Accelerate User Onboarding & Support with Knowledge Articles
Empower Users to quickly find solutions and resolve issues with our comprehensive Knowledge Articles.
How to add Version number to Creator and Player/Embed Script
Super Admins, gain full control over Ziplyne extensions with versioning. Track, manage, and deploy Creator, Player, and Embed Script across your organization with ease.
You’ll see a blue Z or “?” icon appear on your screen. A purple Z indicates that the Creator is active and functioning.
You can book a training session through the Johns Hopkins User Community. Sessions are offered monthly to help departments get started with Ziplyne.
There’s no cost for replaying existing Zips. Custom creation is quoted based on application type and user volume. For custom deployments or large-group training, email
Ziplyne@lists.johnshopkins.edu.
Results can be seen immediately — including fewer support tickets, faster onboarding, and higher user engagement across enterprise apps.
Ziplyne supports virtually any web-based platform including SAP, Mendix, ServiceNow, Kronos, and custom applications. For integration with Epic or others, contact
Ziplyne@lists.johnshopkins.edu.
Join the Zipster Community
Become a part of the Ziplyne Community to connect with like-minded professionals, share insights, and gain exclusive access to resources and events. Join us to stay ahead in the world of digital adoption and innovation.