Key ingredients of a good DAP
The key ingredients that form a good DAP and make your investment gratifying.
- Enables good communication
- Supports collaboration
- Supports the right tools
- Provides relevant training
- Funds rigorous analysis
- Provides proper framework
Must have features and functions in a successful DAP
A good digital adoption platform offers features and functionalities that make the user’s journey towards digital transformation convenient and worthy. Fast-growing technologies like artificial intelligence, machine learning, big data, IoT, etc. are not enough to help a business reach heights. How you use these technologies is what is going to bring a positive change in the way business grows. Nonetheless, Digital Adoption is what sets off this digital transformation.
- Organizations should focus on implementing an application and should plan to adopt and utilize the technology to its full potential. Implement a successful DAP by focusing on increasing adoption rates and reducing the time taken to fully implement a technology.
- A successful DAP should be customizable and should easily be integrable over any application. They should be a customer self-service software.
- A good digital adoption platform ensures Business Process Compliance for a company’s entire software stack. This will help with bringing transparency in operations, organized information collection, generating self-audit trails, and so much more.
- A user-friendly digital adoption platform that provides an option to learn independently guarantees that the tasks are carried out smoothly, a lot of time is saved, and outcomes are achieved efficiently.
- Data and actionable insights based on analysis are very important for a business. This not only helps a business understand user behavior but helps us make informed decisions based on that.
- DAP tools and on-screen guidance makes sure of a hassle-free user experience. The step-by-step guidance helps with user onboarding, in-app training, exploring new features, etc.
- The business that offers you the digital adoption platform must provide real-time support 24X7, especially when the user faces any difficulty with the product. This improves user engagement, increases user satisfaction by focusing on providing a notable experience.
- Performing tasks that are repetitive and lengthy are time-consuming, increase the chances of errors, and involve loads of labor. With automation of repetitive tasks with reduced errors and enhanced accuracy. It improves performance and productivity for any business.
A digital adoption platform that ensures to provide all the above features to its users and more make a successful DAP.
Important steps to achieving successful digital adoption
- When a business adopts digital adoption strategies many changes occur at different levels in the workplace. Team leaders and managers that are familiar with the new adopting technologies can help streamline the whole digital transformation process. Strong leadership support and commitment are required so that the employees are assisted and guided throughout the process.
- Embrace the digital culture by accepting and being prepared for the change that digital adoption brings. Instead of feeling overwhelmed, think of the change as an opportunity to learn new skills and technologies. The team members should be motivated by making them aware of the benefits that digital adoption can bring to their careers and to the organization they work for.
- With so many changes coming along, companies are born to notice resistance to change from the employee’s end. But instead of ignoring it, such resistance to change should be addressed by the team leaders. Companies need to come up with measures to prevent and in some cases overcome such problems.
- When an employee tries to overcome such resistance to change, they should be offered incentives for their efforts. The incentives could be extra pay, improved benefits, promotion, etc. Such benefits can drastically increase employee motivation.
- Providing training to employees can be a challenging task for big companies. Companies can use a digital adoption platform that provides solutions to train the staff with a course that is neither too slow for a few employees, nor too fast for others. Automated guides are used to teach employees how to use new tools.
Benefits of successfully implementing a DAP
Successful implementation of a DAP benefits a business multifold.
- Reduced the work pressure on IT and customer support.
- Reduces the time taken to onboard and train new employees.
- Improves the ability of employees to adopt and adapt to new emerging technologies.
- Minimizes the IT skills gap that occurs when the workforce demand for a certain job role increases the supply of trained and professional technicians.
- Provides extensive insights on what software works better than others and how.
Ziplyne is one of the leading digital adoption platforms that focus on simplifying end-to-end user experience by understanding them at different levels. We offer hands-on experience for the creators, end-users, and the admin. The features and functionalities we offer are in sync with today’s time and are capable of providing and transforming your digital user adoption.