Ziplyne makes all your software easier to use & upgrade

Your #1 customer is your end user. The #1 complaint they have is how difficult your enterprise software is to use. Deliver a seamless and simplified user experience on top of all your mission-critical software with Ziplyne, the DAP built from the ground up for user adoption:

Coupa

Ziplyne's digital adoption platform (DAP) empowers Coupa users with an intuitive product tour and walkthroughs, designed to streamline the onboarding process and bolster user adoption.

This sophisticated adoption strategy reduces support tickets by offering real-time, interactive guidance, allowing users to master Coupa's enterprise software swiftly.

With a focus on enhancing user adoption, Ziplyne's DAP is pivotal in optimizing spend management, procurement, and financial workflows, ensuring customers fully leverage their investment in Coupa's robust functionalities.
Your #1 customer is your end user. The #1 complaint they have is how difficult your enterprise software is to use. Deliver a seamless and simplified user experience on top of all your mission-critical software: 

Ziplyne is 40% less expensive and 90% faster than existing DAPs

What Our Customers Say

Ziplyne guidewelcome to ziplyneZiplyne dashboard base

Enterprise Platform

Creator
Ziplyne's Creator module is a versatile solution for product teams, L&D, Training, HR, and IT departments, enabling the seamless creation and management of in-app guides and training.
Player
As an integral component of Ziplyne's DAP, the Player feature overlays any SaaS software to facilitate user navigation.
Dashboard
The Dashboard offers administrators a centralized control hub for the Ziplyne deployment within an organization.

Our Software Runs on Your Enterprise’s Complex Applications

Microsoft dynamics crm black and white logo
Oracle black and white logo
ceridian black and white logo
iValua black and white logo
workday black and white logo

Maximize Your ROI

For HR Managers

Managing shared services with Ziplyne's Digital Adoption Platform (DAP) turns the chaos of herding cats into a synchronized march towards efficiency. Ziplyne's DAP excels in smoothing out the common points of failure and friction associated with large-scale software deployments and scaling operations, by ensuring ample in-the-moment training and support. It aligns business outcomes seamlessly across HR, Finance, Technology, and Operations.

By overlaying any web-based application, Ziplyne offers real-time walkthroughs, support tickets management, and onboarding guidance—right in the flow of work. This integration simplifies and enhances the accuracy of business processes from recruiting to payroll, and benefits to compensation, fostering an environment where talent, time, and absence management are handled with precision.

Moreover, Ziplyne is designed for user adoption at every level, allowing subject matter experts (SMEs) to easily set up and navigate through change management without the need for IT intervention, regardless of the software application in use.
Ziplyne in various industries

For Procurement leaders

Safeguard against a failed implementation. Ziplyne's Digital Adoption Platform (DAP) allows you to streamline your entire digital transformation.

Our platform enables non-technical users to effortlessly create interactive product tours and walkthroughs within any application in just 90 minutes, which is significantly less than the industry standard of 16 hours. In just one week, Ziplyne can bring your subject matter experts up to speed with an effective adoption strategy, a process that would typically take three months with other services.

Accelerate onboarding, reduce support tickets, and eliminate user experience (UX) debt with Ziplyne's user adoption-focused training. By providing real-time assistance and onboarding support in the workflow, our DAP prevents the need for retraining, even for your most infrequent users, optimizing your investment and driving successful business outcomes.
Ziplyne in various industries

For IT leaders

Crafted with precision, Ziplyne's Digital Adoption Platform (DAP) empowers non-technical users to effortlessly construct business process support directly within any enterprise web application.

This translates to zero reliance on technical resources for development, deployment, or maintenance. Propel your company's user adoption, streamline onboarding, and define business processes with our unparalleled no-code solution. Ziplyne accelerates implementation by 90% compared to other platforms while simultaneously cutting costs by 40%.

With Ziplyne, adapt and evolve at the pace of your business dynamics, not at the restrictive speed of external vendors. Embrace rapid change management, enhance your adoption strategy, and minimize support tickets with the industry-leading walkthrough and product tour capabilities of Ziplyne's DAP.
Ziplyne in various industries

The Ziplyne Difference

28%

Decrease in support tickets

$500k

Reduction in Eng/IT spend

35%

Reduction in training costs
Ziplyne in various industries

Maximize Your ROI

As a CIO, it's important to ensure that your company's investment in enterprise software is being utilized to its fullest potential. Unfortunately, research shows that more than 1/3 of the average enterprise SaaS spend goes to waste.
Ziplyne's DAP offers interactive and informative guidance for navigating complex enterprise software.
Higher adoption rates are achieved through the use of DAP, leading to increased efficiency in technology and capital investments.
The DAP improves user understanding and utilization of enterprise software, optimizing the return on investment for the company

Your Enterprise Challenges

Application Onboarding

Onboarding Inefficiency is a Productivity Killer

As the digital enterprise solution landscape continues to grow more complex, it can be difficult for enterprise leaders and employees to keep up. Ziplyne’s DAP delivers tailored onboarding experiences directly inside your enterprise's most mission-critical applications.
Application Training

Drive sustained growth with agility

Deliver training and guidance at the exact point of need as employees navigate the application and business processes. Centralize training, documentation, and support to improve efficiency and performance. Empower employees with the knowledge they need to do their jobs effectively to improve productivity and reduce errors.
Support

Excess IT Support Calls And Help Desk Requests

Empower employees to find the support they need, when they need it by proactively providing in-app assistance. Streamline change management by creating a central location for documentation, training, and user adoption. Use analytics to identify which changes are most likely to be accepted by users and which ones are causing difficulty.
Change Management

Need For Streamlined Change Management

Ensure a seamless transition to new ways of working by using Ziplyne's DAP. Communicate and train employees on new best practices to bring them on the journey. Reduce support costs, improve user adoption and satisfaction and increase efficiency by using Ziplyne's self-service solutions and detailed usage reports to identify areas for improvement and enhance overall performance and user satisfaction.
Data Accuracy

Reducing Data Errors

A digital adoption platform (DAP) can help enterprises reduce the number of data entry errors, data silos by providing an easy-to-use interface that guides users through the process of entering data. Additionally, DAPs can offer real-time alerts and data driven decision making when data entry errors are made, allowing enterprises to quickly and easily fix them without involving developers and make code changes.
Employee Efficiency

Savings In Onboarding And Training Costs

Ensure a seamless transition to new ways of working by using Ziplyne's DAP. Communicate and train employees on new best practices to bring them on the journey. Reduce support costs, improve user adoption and satisfaction and increase efficiency by using Ziplyne's self-service solutions and detailed usage reports to identify areas for improvement and enhance overall performance and user satisfaction.

Your Enterprise Challenges

People are taking notice...

Johns Hopkins Enterprise has made multiple investments over multiple years – Partners as well (Veritas Prime)

The business cycle is accelerating: there’s not time to wait 16 weeks for an implementation to start, or 18 months for a feature request to go through. Ziplyne is attracting partners like Johns Hopkins University and Veritas Prime because of our unprecedented speed and ease of implementation. 

Will you implement a DAP too late…? 

People have told us that they implemented a DAP…. too late.

Habits form quick. If your implementation isn’t guided by relevant training and empowered support agents, your people will learn the wrong habits – wasting your software investment dollars.

At Ziplyne, we ensure your support model is in place at time of implementation, and drive internal alignment with your support functions – so the entire implementation can succeed and maximize your dollars, driving the desired business outcomes. 

Hours, not months

Other DAPs promise the world and deliver much less than that. 

Our solution can be deployed in hours – not the months it takes legacy solutions. 

A client of Ziplyne recently said: “I’ve been through WalkMe’s training and Ziplyne’s. Theirs took 3 months; yours took 1 week. And your training was better.” 

We hear things like this all the time. Click below to see why 

Your software is a jailbroken iPhone..

…Customize it, and the vendor no longer supports you. 

A digital transformation can require heavy in-house customizations that require large tech investments. 

Ziplyne installs with a lighter footprint, shaving 40% off the cost of digital transformation and getting your team up and running up to 90% faster. 

Frequently Asked Questions

Why a DAP? 
How do you guys deliver so much for so much less? 
What’s the catch? 
How do you reduce training costs?
How do you reduce implementation costs? 
Can non-technical users REALLY do this? I’ve heard this promise before.
Can I customize the look and feel across different apps?
Can I build guides that follow users across multiple apps? 
How fast can a non-technical user build a guide?
Can I be a Partner for Ziplyne?
Can Ziplyne help me build automations? 
Can it sit on top of my complicated 40-column dashboards and explain them?